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I design scalable, AI-driven enterprise platforms by aligning strategy, user needs, and business priorities through research, systems thinking, and cross-functional collaboration.
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My Strategic Design Approach

  • Define the Core Problem with Alignment: Use research to identify challenges, align stakeholders, and ensure scalability before exploring solutions.

  • Strategic Alignment Across Goals, Needs & Outcomes: Aligned business goals and user needs to deliver meaningful impact across adoption and efficiency.

  • Build Process in Ambiguous Environments: Establish scalable research, documentation, and prioritization frameworks where none exist.

  • Simplify Workflows, Structure Decisions: Streamline multi-step, high-friction tasks to increase decision clarity and reduce risk.

  • Iterate, Test & Measure at Scale: Refine enterprise solutions based on feedback, engagement tracking, and measurable business impact.

How I Collaborate with Stakeholders, End Users, and the Team

  • Stakeholder Collaboration: Built strong relationships with business stakeholders by managing expectations, facilitating regular check-ins, and aligning design decisions with evolving business goals.

  • Stakeholder, User, and Team Engagement: Founded and led a program that brought together stakeholders, end users, and team members to share insights, align goals, and inform product planning.

  • Workshops: Facilitated collaborative workshops to clarify business priorities, define feature requirements, and foster shared ownership in product direction.

  • Cross-Functional Team Alignment: Collaborated with engineering, product, research, and business teams to prioritize features, support technical feasibility, and ensure a unified product vision.

  • Agile Collaboration: Worked closely with full-stack developers, data scientists, and product managers in agile environments to maintain alignment, adapt quickly, and support continuous delivery.

 

WHERE I've Worked

  • Early Career as an Art Director in Investment Banking: Began my career in investment banking, focusing on UI/UX design for internal tools, leading digital marketing campaigns, and managing firm-wide branding initiatives.

  • Transition to Product Design: I transitioned to a product designer role, working with diverse clients to enhance their websites and optimize conversion rates.

  •  Advancement in B2B SaaS Enterprise Design: Took on a lead role in finance and technology, driving UX strategy for AI-powered B2B SaaS platforms focused on workflow optimization and data-informed decision-making.

This website serves as a showcase of my work as a product designer. It's important to clarify that the content presented here is purely for illustrative purposes, with no assertion of ownership rights over the brands, trademarks, or copyrighted materials featured within this portfolio.  All such rights belong to their respective owners. Some projects may have involved sensitive or proprietary information. Any confidential or proprietary details have been omitted or generalized to protect the interests of the organizations I've worked with. Your viewing and use of this portfolio implies agreement with these terms.

© 2025 Florence Kim Design.

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